1. Provider and contact
These Terms of Service (the Terms) are provided by:
Wiki Transformation Project – Heinrich Ulbricht (the Provider, we, us).
Our legal notice (including postal address and VAT ID) is available at: Imprint.
For questions about the Apps and support requests, contact:
needtoknowapp@wikitransformationproject.com
2. Scope; B2B-only
2.1 These Terms govern the provision and use of our Confluence Cloud apps offered under the umbrella brand StaticTrail (the Apps), in particular “Need-to-Know for Confluence”.
2.2 Business customers only. These Terms are directed exclusively to entrepreneurs within the meaning of § 14 German Civil Code (BGB), legal entities under public law, and special funds under public law (collectively, Customer or you). We do not offer the Apps to consumers (§ 13 BGB).
2.3 If you purchase, install, access or use an App, you agree to these Terms on behalf of the legal entity you represent.
3. Contract formation; Marketplace ordering
3.1 The Apps are offered via the Atlassian Marketplace (the Marketplace) operated by Atlassian and/or its affiliates (Atlassian).
3.2 Ordering and billing. Ordering, invoicing, payments, renewals and cancellations may be handled by Atlassian (or another reseller/agent) under the Marketplace’s terms. As between you and us, these Terms govern your right to use the Apps.
3.3 In case of conflict between these Terms and mandatory Marketplace terms applicable to ordering and billing, the Marketplace terms prevail for those aspects. For all other aspects, these Terms prevail as between you and us.
4. Description of the App (Need-to-Know for Confluence)
4.1 “Need-to-Know for Confluence” provides a Confluence macro that can be placed on a Confluence page. Depending on your configuration and usage, the App may assist you in managing Confluence access restrictions/permissions and related access governance processes for content where the macro is used.
4.2 Important: The App is a tool to help implement “least privilege”. It does not provide legal advice, audit services, or a guarantee of compliance with internal or external policies.
5. Right to use; license
5.1 Subject to these Terms and a valid Marketplace subscription, we grant you a non-exclusive, non-transferable, non-sublicensable, limited right to access and use the applicable App for your internal business purposes, solely in connection with your use of Confluence Cloud.
5.2 You may allow your employees and contractors (Users) to use the App on your behalf. You are responsible for your Users’ compliance with these Terms.
5.3 Except as expressly permitted by mandatory law, you may not:
- reverse engineer, decompile or disassemble the App;
- circumvent technical limitations or access controls;
- use the App to build a competing product; or
- resell, rent, lease or provide the App as a standalone service to third parties.
6. Customer responsibilities
6.1 Configuration and access control. You acknowledge that the App may, depending on your configuration and usage, affect Confluence restrictions/permissions and access to content. You are solely responsible for where and how you use the App, for ensuring that appropriate administrators and processes exist to review access-related changes, and for maintaining appropriate backups and recovery processes for your Confluence content and permissions.
6.2 Testing. Before using the App in production, and before enabling or relying on any configuration that may affect access rights, you should test the configuration in a safe environment and validate expected outcomes.
6.3 Acceptable use. You will use the App only in compliance with applicable laws and third-party terms (including Atlassian terms) and will not use the App for unlawful, abusive, or harmful purposes.
7. Support; changes
7.1 Support. We provide support on a reasonable-efforts basis via the contact address listed in Section 1. Unless expressly agreed in writing, no specific response times or service levels are owed.
7.2 Updates and changes. We may update the Apps (e.g., to improve functionality, security, compatibility, or to comply with legal requirements) and may change or discontinue features, provided we reasonably consider your interests. If a change materially reduces core functionality, you may terminate the affected subscription for cause by uninstalling the App and (where applicable) requesting termination/refund through the Marketplace processes.
8. Third-party platforms (Atlassian/Confluence)
8.1 The Apps run on Confluence Cloud and (for Forge-based Apps) use Atlassian infrastructure and APIs. Availability and operation of the Apps may depend on Atlassian services.
8.2 Atlassian is not a party to these Terms. We do not control Atlassian’s products or services and are not responsible for outages, changes, or security issues originating in Atlassian’s systems. To the extent we are liable notwithstanding the foregoing, our liability is subject to Section 12 and the liability cap in Section 12.3.
9. Customer Data; data protection
9.1 Customer Data. In connection with providing the Apps, we may process data made available through Confluence and Atlassian APIs, which may include content metadata and user-related data such as Atlassian account identifiers and access timestamps (Customer Data).
9.2 Purpose limitation. We process Customer Data only to provide, maintain, secure and improve the Apps, provide support, and comply with legal obligations.
9.3 Data protection law. Each party will comply with applicable data protection laws.
9.4 Privacy information. Additional information about our handling of personal data is available at: Privacy Policy. Where required by the Marketplace, the privacy information linked in the App’s Marketplace listing applies.
10. Intellectual property; feedback
10.1 All intellectual property rights in the Apps, including all related software, documentation and know-how, remain with us and/or our licensors.
10.2 If you provide feedback, suggestions or ideas, you grant us the right to use them without restriction and without compensation, unless mandatory law requires otherwise.
11. Warranty
11.1 General. The Apps are provided as cloud software. Unless expressly agreed otherwise, we do not warrant uninterrupted or error-free operation.
11.2 Defect claims (B2B). In the event of material defects, we will, at our discretion, remedy the defect within a reasonable time (e.g., by fixing, updating or providing a workaround). Further warranty rights are excluded to the extent permissible under applicable law. Any liability of ours for defects is subject to Section 12 and the liability cap in Section 12.3.
11.3 You acknowledge that changes to restrictions/permissions may, depending on configuration and Confluence behavior, result in users losing access to content. Such outcomes do not constitute a defect if they result from the App operating as described and configured by you.
12. Limitation of liability
12.1 Unlimited liability. We are liable without limitation for intent (Vorsatz) and gross negligence (grobe Fahrlässigkeit), for damages resulting from injury to life, body or health, under mandatory product liability law, and in any other cases where liability cannot be limited under mandatory law.
12.2 Essential contractual obligations. In cases of simple negligence (einfache Fahrlässigkeit), we are liable only for breach of essential contractual obligations (wesentliche Vertragspflichten). In that case, our liability is limited to the typically foreseeable damage at the time of contract conclusion and, in any event, subject to the liability cap in Section 12.3.
12.3 Liability cap. Subject to Section 12.1 (and including in the cases described in Section 12.2), our total liability for all claims arising out of or in connection with the Apps or these Terms during any 12-month period is limited to the fees paid (or payable) by you for the affected App under the Marketplace for that 12-month period.
12.4 Consequential damages excluded. Subject to Sections 12.1 to 12.3, we are not liable for indirect damages, consequential damages, loss of profit, loss of revenue, loss of business, loss of goodwill, or business interruption.
12.5 Data loss. Subject to Section 12.1 and the liability cap in Section 12.3, our liability for loss of data is limited to the typical restoration effort that would have been required if you had performed proper and regular data backups appropriate to the risk.
12.6 Free trials / beta features. If we provide trial, preview or beta features, they are provided “as is” and, subject to Section 12.1 and the liability cap in Section 12.3, our liability is excluded to the maximum extent permitted by law.
13. Indemnification
13.1 By you. You will defend, indemnify and hold us harmless from and against third-party claims, damages, penalties, costs and reasonable attorneys’ fees arising out of or related to:
- your (or your Users’) unlawful use of the Apps;
- Customer Data (including content, configuration choices, and permission decisions) and any claims that your use of the Apps or Customer Data infringes or misappropriates rights of third parties;
- your breach of these Terms; or
- use of the Apps in combination with products or services not provided by us, where the claim would not have arisen but for such combination.
13.2 By us (IP indemnity). We will defend you against third-party claims alleging that an App, when used as permitted under these Terms, infringes a third party’s intellectual property rights in the EU, and we will indemnify you against damages finally awarded by a court or agreed in a settlement that we approve. Amounts payable under this Section 13.2 (including defense costs) are subject to Section 12 and count towards the liability cap in Section 12.3.
13.3 Exclusions. Our obligations under Section 13.2 do not apply to claims resulting from:
- modification of the App not authorized by us;
- use of the App not in accordance with these Terms or documentation;
- use of the App in combination with items not provided by us (including Atlassian products) if the claim would not have arisen but for the combination; or
- your failure to promptly apply updates that would have avoided the claim.
13.4 Mitigation. If an App becomes, or in our opinion is likely to become, subject to an infringement claim, we may at our option:
- procure the right for you to continue using it;
- replace or modify the affected part to make it non-infringing; or
- terminate the affected subscription and request that the Marketplace refund any prepaid fees for the unused portion, to the extent available under Marketplace rules.
13.5 Procedure. Indemnification obligations require that the indemnified party:
- promptly notifies the indemnifying party in writing;
- grants the indemnifying party control of the defense and settlement (including selection of counsel), provided that no settlement may, without the indemnified party’s prior written consent, (i) include any admission of liability or wrongdoing by the indemnified party, (ii) impose any injunctive relief or other non-monetary obligation against the indemnified party, or (iii) require any payment or other liability to be borne by the indemnified party; and
- provides reasonable cooperation at the indemnifying party’s expense.
If we are the indemnifying party, any amounts payable by us under this Section 13.5 are subject to Section 12 and count towards the liability cap in Section 12.3.
14. Term; termination
14.1 These Terms apply from the effective date (first installation/use) and remain effective for the duration of your subscription and use of the Apps.
14.2 You may terminate by uninstalling the App and ending the subscription through the Marketplace.
14.3 We may suspend or terminate your access to the Apps if you materially breach these Terms and fail to cure within a reasonable period after notice, or if continued provision would violate applicable law.
14.4 Upon termination, your right to use the App ends. Sections that by their nature should survive (including Sections 10–13 and 15) survive.
15. Miscellaneous
15.1 Confidentiality. Each party will protect the other party’s confidential information with reasonable care and use it only to perform under these Terms. This does not apply to information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law.
15.2 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition or sale of assets.
15.3 Subcontractors. We may use subcontractors and third-party service providers (e.g., Microsoft cloud services such as Exchange Online or SharePoint) for support and to perform our obligations under these Terms, but remain responsible for their performance under these Terms.
15.4 Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control. To the extent we are liable notwithstanding the foregoing, our liability is subject to Section 12 and the liability cap in Section 12.3.
15.5 Governing law and jurisdiction. These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a merchant (Kaufmann), a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is the Provider’s registered office in Germany.
15.6 Severability. If any provision of these Terms is held invalid or unenforceable, the remainder remains in effect.
15.7 Changes to these Terms. We may update these Terms for valid reasons (e.g., legal, security, functional, or operational reasons). We will notify you by publishing the updated Terms on this website and, where feasible, via the contact email associated with your Marketplace subscription. Updated Terms apply at renewal and, if you continue to use the Apps after the effective date of the updated Terms, also for ongoing use, unless mandatory law requires otherwise.
Last updated: 2025-12-12